Terms & Conditions

Last Updated: 1st July 2026

1. About Us

These Terms & Conditions apply to all purchases made through the Dream Scene Scenery Ltd website.

  • Business Name: Dream Scene Scenery Ltd
  • Email: info@dreamscenescenery.co.uk

2. Orders

  • By placing an order you confirm that the information you provide is accurate and complete.
  • All orders are subject to acceptance and availability.
  • An order confirmation email acknowledges receipt of your order but does not constitute acceptance.
  • Your order is accepted when we dispatch the goods.

3. Prices & Payment

  • All prices are shown in Pounds Sterling (£) and include VAT where applicable.
  • Payment must be made in full before goods are dispatched.
  • Payments are processed securely through PayPal. We do not store your payment card details.

4. Product Information

  • We make every effort to ensure product descriptions and images are accurate.
  • Colours, finishes and other minor details may vary slightly due to manufacturing processes or individual screen settings.
  • Many of our products are manufactured to order and may therefore have different production times.

5. Delivery

Delivery times, delivery areas and delivery responsibilities are set out in our Delivery Information page.

6. Returns & Cancellations

Your cancellation rights, returns procedure and refund policy are explained in our Returns & Cancellation Policy.

7. Intellectual Property

All content on this website, including text, photographs, graphics, logos and product descriptions, is the property of Dream Scene Scenery Ltd unless otherwise stated and may not be copied, reproduced or used without our written permission.

8. Liability

  • We will not be responsible for delays or failures caused by circumstances outside our reasonable control, including courier delays, severe weather, supplier shortages or industrial action.
  • Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.

9. Privacy

We process personal information in accordance with our Privacy Policy and our Cookie Policy.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will always be published on this page.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us at info@dreamscenescenery.co.uk.

These Terms & Conditions, together with our Delivery Information, Returns & Cancellation Policy, Privacy Policy and Cookie Policy, form the agreement between you and Dream Scene Scenery Ltd.